Shipping policy

Shipping Information

Orders are typically processed and shipped within 1–3 business days after order confirmation. You will receive a shipping confirmation email once your order has been dispatched.

Shipping Rates

• Shipping within Japan: ¥250
• International shipping rates vary by destination country.

Estimated Delivery Times

• Japan Domestic: 1–5 business days after dispatch
• International: 7–30 business days after dispatch (delays may occur due to customs processing)

Shipping Carriers

We ship using the following carriers:

• Japan post

Shipping Delays

Delivery times are estimates only and are not guaranteed. Delays may occur due to factors outside our control, such as weather conditions, peak seasons, or customs processing.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us at lusimple23@gmail.com and we will resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please don't hesitate to reach out to us at lusimple23@gmail.com.